FAQ's

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days. Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number
after 7 business please email us at kirstenseebald@yahoo.com.

I am not in love with my order, can it be returned? What if there is an issue?
Unfortunately I do not provide refunds on products. If one of my products comes to you broke, please email an image to kirstenseebald@yahoo.com, and I will send you a new one. 

Can I cancel my order?
Yes, if you would like to cancel your order please send an email to  kirstenseebald@yahoo.com, within 72 hours to receive a full refund.  If the item has already been shipped we are no longer able to approve your cancellation.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at kirstenseebald@yahoo.com. If the given address is wrong we
can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
We ship products within 3 to 5 business days of receiving an order. 

I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email to kirstenseebald@yahoo.com and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.